Human Resource Knuggets

Mar 18, 2024

Dear HR Professionals,

In today’s newsletter, we will be discussing three main themes that are currently trending in human resource management. These themes include Name Bias in OpenAI, Digital Etiquette and the importance of noticing the unseen in leadership. We will explore how these themes can be strategic and effective for organizations in their HR practices.

Firstly, Name Bias in OpenAI is a critical topic as it highlights the replication of human bias in technology, specifically in CV review. This bias can have a significant impact on diversity and inclusion efforts within an organization. By understanding and addressing this bias, HR professionals can ensure fair and equitable hiring processes, leading to a more diverse and inclusive workforce.

Secondly, the concept of Digital Etiquette is becoming increasingly important as we navigate a multi-generational workforce. With five generational organizations expected in 2025, understanding and bridging the gap in digital communication preferences is crucial for effective collaboration and talent attraction. HR professionals can strategize digital communication practices to ensure inclusivity and effective communication across all generations.

Lastly, the story shared in the email “Seeing the Unseen” emphasizes the importance of noticing and valuing the unseen efforts of individuals within an organization. This speaks to the relational aspect of leadership and the impact of making individuals feel valued and seen. HR professionals can incorporate this mindset into their leadership development and employee engagement strategies to create a more positive and supportive work environment.

By addressing Name Bias in OpenAI, adopting effective Digital Etiquette, and recognizing the unseen efforts of individuals, organizations can strategically enhance their HR practices, leading to a more diverse, inclusive, and supportive workplace culture.

We hope these insights provide valuable perspectives for your HR management practices. Stay tuned for more updates and trends in future newsletters.

Best regards,

[Your Name]

[Your Position]


1. Name Bias in OpenAI: Addressing bias in technology for fair and equitable hiring processes.

2. Digital Etiquette: Bridging the gap in digital communication preferences for a multi-generational workforce.

3. Noticing the Unseen: Recognizing the value of unseen efforts in creating a positive work environment.

Original Email Sources:

1. Recruiting Brainfood – Issue 388 by Hung Lee (

2. Special Edition: Seeing the Unseen by Gary Burnison (

Stay Well!