Healthcare Knuggets

Jan 21, 2024

Hey there, healthcare enthusiasts! I wanted to share an exciting success story with you today. Family Care Center, a provider of mental health services, has been able to transform its growth strategy by streamlining its legacy credentialing process. By partnering with Medallion, they were able to cut their direct payor enrollment time in half, and with delegated credentialing, they can now onboard and credential new providers within days of employment.

Family Care Center’s approach to comprehensive outpatient behavioral health has been a hit, with 20 clinics in Colorado, 7 in Tennessee, and 4 in Texas, and plans to expand to Arizona and Florida in 2024. However, they were facing major challenges with their legacy credentialing process, causing frustration for providers and cash flow issues for the organization.

After partnering with Medallion, they saw significant improvements in their credentialing process, with payor enrollment dropping from 90-120 days to 45-60 days, and the ability to onboard new clinicians in just 2-3 days. This streamlined process has led to happier, retained providers, stronger cash flow, cost savings, and increased scalability for the organization.

It’s great to see the positive impact that a streamlined credentialing process can have on an organization like Family Care Center. It’s clear that Medallion provides clear ROI for provider organizations looking to streamline the credentialing process. I hope this success story encourages other healthcare organizations to seek out the right partner for their credentialing needs.

Remember, a quicker credentialing process means faster reimbursement, better revenue cycle management, and stronger relationships with payors. If you want to learn more about Medallion and their credentialing solutions, you can schedule a demo with them. Keep up the great work, and stay tuned for more exciting updates in the world of healthcare!

Take care,


Stay Well!